What makes an organization digital is that it builds its business extensively on an IT-based infrastructure sometimes also referred to as “Digital Infrastructure” as the vital nerve system and backbone for doing business. As such, it is not only essential to doing business digitally, but also involves high investments and costs. These costs can amount to more than 10 per cent of turnover in digital organizations, thus requiring dedicated management attention when it comes to making decisions on the organization's IT-based infrastructure.
The RG SIM takes up the challenge of investigating the management challenges associated with the development and deployment of IT-based infrastructures in its research. In the past, the following concerns have most attracted the group’s research interests:
- IT/IS Strategies for the Digital Age: Which issues should top-managers in in Digital Organizations consider when devising IT strategies? What are typical decisions made in IT/IS strategies? How to devise IT/IS strategies and how to align them with business strategies?
- Digital Transformation and Technochange: How can changes in the IT-based infrastructure be aligned with organizational change in Digital Organizations? How can large, complex, and risky IT endeavours comprising a larger set of interrelated IT projects be planned, controlled and coordinated?
- IT/IS Investment Evaluation and Control: What is the business value of IT investment? What kinds of IT investments should digital organizations make? How can IT-investment alternatives be decided upon? How can the IT/IS investment portfolio be controled for value delivery?
- IT Outsourcing and Organization: Which IT tasks can be outsourced and which are better to keep in-house? In the case of outsourcing, what are appropriate sourcing modes (offshoring vs. nearshoring, single vs. multi-vendor sourcing)? In the case of keeping the IT/IS function in-house, how can it be best organized in digital organizations?
The Research Group strives to answer such questions in a way that provides guidance to managers, with answers being both theoretically well founded and carefully validated. In addition, since the field is inter-disciplinary and in a nascent state of research, we strive to build a sound conceptual and theoretical basis for Information Management.